T&Cs

Pets

You must agree that to your knowledge your pet is in good health, unless otherwise stated.

If your pet becomes ill whilst with me, I will inform you immediately and consult your veterinary practice. You, the owner, must pay for any costs for veterinary treatment. Your pet will be treated under your name and address. Any vet trips will incur a £10 pet taxi charge.

In the unlikely event that your pet passes away whilst in my care, I will contact you immediately and follow your wishes.

I accept no liability in the unlikely event that your pet becomes ill or passes away whilst in my care.

All pets are left entirely at the owners risk.

Dogs

All dogs must:

  • Be up to date with their vaccinations, flea and worming treatments.
  • Be spayed or neutered.
  • Wear a collar and ID tag at all times.

All dogs are walked on a lead to begin with until they bond with me and can be trusted in my care and will only be walked off the lead with you, the owner’s permission.

I will arrange a suitable time to collect and return your dog to suit your specific needs.

Security / Insurance

A key to your house can be kept securely by myself, for your and my own convenience.

I am DBS checked.

I have fully comprehensive insurance, which includes:

  • Public Liability
  • Care, Custody and Control of animals in my care
  • Loss of key cover

Payment / Cancellation

Ad hoc payment are requested in cash. Regular scheduled payments are required via direct bank transfer and are due prior to the service taking place. 

Any cancellations should be made as soon as possible; with at least 24 hours notice being given. Refunds will not be given if notice has not been given 24 hours prior to the service taking place. This will incur a full charge at your initial quoted rate.

Your pets usual food will be provided by you, the owner but if the situation arises where additional food is required, receipts will be kept for any additional food bought by me and is to be paid by you, the owner.

Other Info

Please leave all accessories (lead, muzzle, coat, toys, feed etc.) in a clear specific area for collection. Please also provide a towel in case your dog requires to be dried after a walk.